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Friends & Family Responses

Responses received for July 2016:-

38 - Extremely Likely, 4 - Likely, 1 - Unlikely, 1- Extremely unlikely, 1 - Don't know

Responses received for June2016:-

54 - Extremely Likely, 5 - Likely, 1 - Unlikely, 1- Extremely unlikely, 1 - Don't know

Responses received for April & May 2016:-

 - Extremely Likely,  - Likely,  - Unlikley,  Extremely unlikely

Responses received for March 2016:-

43 - Extremely Likely, 1 - Likely, 3 - Unlikley, 1 Extremely unlikely

Responses received for February 2016:-

58 - Extremely Likely, 4 - Likely, 3 - Unlikely, 2 - Extremely unlikely, 1 - Don't know

Responses received for January 2016:-

51 - Extremely Likely, 2 - Likely, 1 - Unlikely, 2 - Extremely unlikely

Responses received for December 2015:-

25 - Extremely Likely, 4 - Likely, 0 - Extremely unlikely

Responses received for January 2015:-

A total of 17 responses received from patients:-

13 - Extremely Likely, 2 - Likely, 1 - Neither likely or unlikely, 1 - Extremely unlikely.

Responses received for February 2015:-

17 - Extremely Likely, 1 - Likely, 1 - Neither likely or unlikely, 0 - Extremely unlikely

Responses received for March 2015:-

43 Extremely Likely, 9 - Likely, 0 - Neither likely or unlikely, 0 - Extremely unlikely 0

Responses received for April 2015:-

19 Extremely Likely, 4 - Likely, 1 - Neither likely or unlikely, 0 - Extremely unlikely 0

Responses received for May 2015:-

4 Extremely Likely, 1 Likely

Responses received for July 2015:-

2 Extremely Likely, 1 Likely, 1 Unlikely

Responses received for Sept 2015:-

77 Extremley Likely, 15 Likely, 3 Neither likely or unlikely, 2 Unlikely, 1 extremely unlikely

Responses received for Dec 2015:-

25 Extremley Likely, 3 Likely, 1 Neither likely or unlikely, 0 Unlikely, 0 extremely unlikely

Various comments include:-

 

The Government target of 10 minutes is far too short for patients and GPs

Lack of care by doctors at the practice.  Old school GPs were better.

Very happy with GPs but booking appointments can be difficullt

GP very nice and friendly

GPs and staff friendly and helpful

Extremely satisifed with surgery

Surgery made time to see me the morning I called for an appointment

Always feel illnesses I present with are taken seriously and I am given time to explain my concerns.

GP I see always runs late 50-55 minutes is unacceptable.

Very friend staff

Pleased with the variety of clinics provided by the surgery

Unlikely to recommend due to - Waiting Times

Ease of obtaining an appointment if you really feel you need one.  Very pleasant receptionists as well as doctors

Great service and receptionists are very helpful and pleasant.  I would prefer the music not to be playing though

Unlikey and Extremely Unlikely comments:-  (As these are anonymous we can only respond by placing the surgery replies on the notice board in reception or by texting those patients who have used the services at the surgery during that month e.g. January.  If you would like a personal reply to any of your queries, please contact the practice manager.

I had to wait 45 minutes after my appointment time to be seen.

I can never get to see my preferred GP

Appointment times unlikely to be met and for this reason I have decided to change my GP surgery.

Having to wait to see the Duty Dr for over an hour is unacceptable.

Terrible Appointments System

Blood form not ready to attend blood clinic appointment, also problem with a prescription not going through to the pharmacy.  Telephones not being answered. We are planning on leaving the surgery.

 

 



 
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