Online Services

Registering for Online Services

You can get online access to your medical records (as well as ordering repeat prescriptions, covid pass etc) by registering for online services such as the NHS App.  We would recommend the NHS App although other applications are available (e.g. Patient Access, My GP etc).

Please ensure that you read the following information leaflet before requesting access >> Accessing GP Records - Patient Info Leaflet.pdf

You can apply for online services by creating an NHS login and using via the NHS App (via App or website) >> About the NHS App - NHS (www.nhs.uk)

If you are unable to verify your identity online, you may need the practice to provide you with your online registration details. You must attend the practice with your ID to obtain these details.

If you wish to apply for historic access (October 2023 and before) to your medical records via the NHS App you will need to complete the following form Application Form - Online Access to Medical Records.pdf and provide us with copies of your ID. Please allow at least 28 days for this to be processed by the practice.

 

NHS App

Download the NHS App, or open the NHS website in a web browser, to set up and login to your NHS account.

https://www.nhs.uk/nhs-app/

You can use your NHS account to:

  • view your health record (from Nov 2023)
  • get your NHS Covid pass
  • order repeat prescriptions
  • get health advice
  • register your organ donation decision
  • book (certain) appointments online

The NHS App is available on iOS and Android.

What you need to set up an NHS login

You will need:

  • an email address
  • a mobile phone number

What you need to do

A 6-digit sercurity code will be sent to your email.  You will be asked to enter this code to verify your email address and continue.

Next, you will be asked to give your mobile phone number.  Another 6-digit security code will be sent by text message to your phone.  A security code will be sent to your mobile phone every time you log in, unless you select 'remeber this device and stop sending security codes'.

Additional information

To access your health record you need to provide some additional information to verify your identity.  This may include your:

  • date of birth
  • NHS number
  • name
  • postcode

You can verify your identity without visiting the practice if you provide photo ID.  Please see the NHS website https://help.login.nhs.uk/provewhoyouare for further information.

If you do not have photo ID, you can use you details given to you when registering for online services with your GP practice (see above).