Patient Registration
Non-urgent advice: How to register with us
If you live within the practice catchment area you may register as a patient with the practice. Existing patients who move outside the area are advised to register with a GP near their new home.
To register with us, click on the link below to complete the on-line registration form. Once we have received your completed form, we will contact you. Please ensure that you fill out all required fields or this may delay the process.
To verify your identity you will need to provide 2 forms of identification as follows:
1) Personal Photo ID - e.g. passport, driving license
2) Residential ID - proof of address e.g. utility bill, bank statement, tenancy agreement (must be dated within the last 3 months)
Acceptance onto the practice registered list will be completed on receipt of the required identification documents.
What happens next?
The information you provide on the form is then entered onto our clinical system (EMIS Web) for the purposes of registration.
EMIS then sends a request to NHS England to request that you are registered with the practice and that your medical record is transferred to us electronically. Any manual records held at your previous practice will be sent via Primary Care Support England (PCSE).
On successful registration the form is scanned onto your medical record and the paper copy is destroyed by the practice. Please see our practice privacy notice for more details.
Assignment of an Accountable GP
St Fillans Medical Centre has a requirement to assign an 'Accountable GP' to all patients on the practice list. All patients will be assigned to a GP in the practice and this will be recorded on ther medical record.
Patients will be advised of who their assigned Accountable GP is when they join the practice. All currently registered patients are to be advised of their assigned GP in such a manner as is considered appropriate by the practice.
In circumstances where a patients assigned Accountable GP is not able to carry out the duties fo any significant period of time (other than normal periods of leave) then the practice will be required to assign patients to a replacement Accountable GP and to give patients notice of the assignment accordingly.
Should a patient express a preference as to which general medical practictioner within the practice they would prefer to have as their assigned Accountable GP then the practice will make reasonable efforts to accomodate the request.
Requests to change an assigned Accountable GP should be made in writing to the Practice Manager.
Non-urgent advice: Practice Catchment Area
If you live in Penwortham or Hutton, you live within our catchment area.
Out of Area Registrations
The practice is no longer accepting out of area patients (as of March 2024).
Non-urgent advice: Temporary Patient Registrations
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
For more information see https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/how-do-i-register-as-a-temporary-resident-with-a-gp/
Non-urgent advice: Access
The surgery is situated on the corner of Liverpool Road and Kingsway, the car park can be accessed via Kingsway.
Disabled Access
Disabled access & toilet facilities are available.
There is a loop system for the hard of hearing - please inform reception if you wish to use this
Breast Feeding & Baby Changing
The practice is breast-feeding friendly (a private room can be allocated on request). Baby changing facilities are available and located in a side room - please ask reception for details.
Urgent advice: Non-English Speakers
The below fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages:
